1. Introduction
This Cookies Policy explains how SYNAPSEUS TECHNOLOGIES (PRIVATE) LIMITED, a company registered in Sri Lanka under company registration number PV00276933, uses cookies and similar technologies in connection with TapID, the website thetapid.com, and related TapID websites, web applications, mobile applications, subdomains, public profiles, event pages, dashboards, admin portals, integrations and online services.
In this Policy, “TapID”, “we”, “our” or “us” refers to SYNAPSEUS TECHNOLOGIES (PRIVATE) LIMITED. “You” or “user” refers to website visitors, TapID account holders, card users, company/corporate users, employees using company-issued TapID cards, event organizers, event attendees, sponsors, exhibitors and other users of TapID services.
This Cookies Policy should be read together with our Privacy Policy and Terms of Service. It applies to current and future TapID features, including NFC/QR digital profiles, public profiles, TapID cards, contact exchange, Connections CRM, 24-7-30 follow-up reminders, events, event networking, analytics, subscriptions, payments, integrations and related services.
2. What Are Cookies and Similar Technologies?
Cookies are small text files that may be placed on your device when you visit a website or use an online service. Cookies help websites remember information about your visit, such as login sessions, preferences, security settings, analytics information and other technical details.
TapID may also use similar technologies, including pixels, tags, scripts, SDKs, local storage, session storage, device identifiers, log files and analytics tools. In this Policy, when we refer to “cookies”, we also include these similar technologies where applicable.
3. Why TapID Uses Cookies
- To operate and secure the TapID website, public profiles, dashboards, app and admin systems.
- To keep users logged in and maintain secure sessions.
- To remember user preferences, such as language, privacy settings, interface preferences and saved choices.
- To understand how users interact with TapID websites, profiles, cards, event pages and dashboards.
- To measure performance, improve product design, identify bugs and enhance user experience.
- To support event registration, ticketing, check-in, payment flow and analytics.
- To help prevent misuse, fraud, abuse, unauthorized access and security threats.
- To support current and future analytics, advertising, remarketing or marketing campaigns where legally permitted and where consent is required, subject to user choices.
4. Types of Cookies We May Use
| Cookie / Technology Type | Purpose | Examples |
|---|---|---|
| Strictly Necessary Cookies | Required for TapID to work properly. These support login, security, routing, account access, token handling, form submission and basic service operation. | Authentication session cookies, CSRF protection, security cookies, routing/session state. |
| Functional Cookies | Used to remember choices and improve convenience. | Language preference, interface preference, profile editor settings, cookie consent preference. |
| Analytics / Performance Cookies | Used to understand usage, improve product performance and measure website/app behavior. | Cloudflare Analytics, Google Analytics or similar current/future analytics tools. |
| Security and Fraud Prevention Technologies | Used to protect TapID, users, accounts, public profiles, events and payment-related flows. | IP/device logs, login monitoring, abuse detection, rate limiting, bot protection and security event logging. |
| Payment / Event Flow Technologies | Used to support paid features, event registration, ticketing, payment status, payment provider redirects or confirmations. | Payment session identifiers, event registration state, ticket flow state, provider callback tracking. |
| Advertising / Marketing Cookies | May be used in future to measure campaigns, improve marketing and show relevant TapID content or promotions, subject to applicable law and user choices. | Google Ads, Meta/Facebook Pixel, LinkedIn Insight Tag or similar tools if implemented later. |
| Third-Party Cookies | May be set by third-party service providers used by TapID. | Cloudflare, Google Analytics, payment providers, embedded content, hosting/security providers, integration partners. |
5. Strictly Necessary Cookies
Strictly necessary cookies and similar technologies are required for TapID services to function. These may be used without separate consent where permitted by applicable law because they are necessary to provide the service you request.
- Logging in and maintaining secure sessions.
- Protecting accounts and forms against misuse.
- Routing NFC/QR token scans to the correct destination.
- Submitting contact exchange forms, event registration forms and support requests.
- Securing TapID admin and company dashboards.
- Preventing fraud, abuse, automated attacks or unauthorized access.
6. Analytics and Performance Tools
TapID may use analytics and performance tools to understand how users interact with our websites, public profiles, dashboards, event pages and services. These tools may collect information such as pages visited, device type, browser type, approximate location, referral source, usage patterns, errors and performance information.
We may use Cloudflare Analytics, Google Analytics or other current or future analytics tools selected by Synapseus. Analytics tools help us improve TapID, understand user behavior, optimize product features, measure campaigns and improve security and performance.
7. Payment, Event and Ticketing Technologies
TapID may use cookies or similar technologies to support event registration, ticketing, check-in, payment flow, payment status tracking and payment reconciliation. These technologies may be used in connection with payment gateways, ticketing providers, banking partners or other approved payment methods, including but not limited to OnePay, OneTicket, Koko Pay, MintPay, bank transfer, cash payment confirmation, corporate invoice payments, card payments, instalment providers, buy-now-pay-later providers and other current or future payment methods approved by Synapseus.
Third-party payment or ticketing providers may also use their own cookies and technologies. Their use of cookies is governed by their own policies and terms. TapID is not responsible for the cookie or tracking practices of third-party payment providers, banks, event organizers, ticketing providers or finance providers.
8. Third-Party Service Providers
TapID uses or may use third-party service providers to operate, host, secure, analyze, deliver, market and improve our services. These providers may process cookie-related or device-related data on our behalf or as independent service providers depending on the context.
| Provider / Category | Possible Purpose |
|---|---|
| DigitalOcean | Hosting, infrastructure, servers, databases or related cloud services. |
| Cloudflare | DNS, CDN, security, analytics, bot protection, caching and performance services. |
| Google Analytics or similar analytics providers | Website/app analytics, product improvement and usage measurement. |
| Payment and ticketing providers | Payment processing, event ticketing, payment status, reconciliation and instalment/payment method support. |
| Email and communication providers | Transactional emails, reminders, verification emails, event tickets and notifications. |
| CRM/integration providers | Future integrations with CRM, automation, reporting or enterprise systems, where enabled. |
9. Public Profiles, NFC/QR Taps and Analytics
TapID public profiles, NFC/QR card routes and event pages may use cookies or similar technologies to understand scans, taps, visits, profile views, source, device type, approximate location, time of access and usage patterns. This helps TapID provide analytics to users, companies and event organizers, subject to applicable privacy settings and legal requirements.
Users are responsible for the information they choose to publish on their public TapID profiles. Cookies and analytics may measure interaction with public profile pages, but TapID is not responsible for consequences arising from information users voluntarily choose to publish, share or make visible through their TapID profile, event profile or networking settings, except where liability cannot be excluded under applicable law.
10. Event Networking and Attendee Visibility
For events, TapID may use cookies and similar technologies to manage event registration, attendee sessions, ticket validation, check-in, event analytics and optional event networking features. If an attendee opts in to event networking, their permitted details, such as name, company, role, public profile or other selected details, may be visible to other eligible attendees or event participants according to the event settings and user consent.
Users who opt in to event networking are responsible for the information they choose to make visible. TapID is not responsible for actions taken by other attendees, event organizers, sponsors, exhibitors or third parties based on information voluntarily shared by a user, except where liability cannot be excluded under applicable law.
11. Managing Cookies and Your Choices
You can manage cookies through your browser settings. Most browsers allow you to block, delete or restrict cookies. If you block some cookies, parts of TapID may not work properly, including login, profile editing, event registration, ticket access, payments, security features or analytics preferences.
- You may clear cookies through your browser settings.
- You may block third-party cookies through your browser settings, where supported.
- You may manage analytics or marketing cookies through cookie consent controls if these are implemented on TapID websites.
- You may contact us at hello@synapseus.com for questions about cookies and privacy-related requests.
Where required by applicable law, we will request your consent before setting non-essential cookies, such as certain analytics or marketing cookies. You may withdraw or update your consent where cookie preference tools are available.
12. Browser Controls
Browser cookie controls vary by browser and device. You may refer to your browser’s help section to manage cookies. Common options include deleting existing cookies, blocking all cookies, blocking third-party cookies, or setting preferences for specific websites.
Important: If you disable strictly necessary cookies, TapID may not function correctly. For example, you may be unable to log in, edit your profile, register for events, access tickets, complete payment-related flows or use dashboard features.
13. Do Not Track and Similar Signals
Some browsers may send “Do Not Track” or similar signals. Because there is not always a consistent industry standard for responding to these signals, TapID may not respond to all such browser signals. Where required by applicable law or supported by the technology we use, we will provide appropriate privacy or cookie choices.
14. Children and Minors
TapID may be used by younger users with appropriate parent or guardian consent where required. Cookies and similar technologies may still be used to operate and secure the service. Parents or guardians may contact us at hello@synapseus.com regarding privacy or cookie-related concerns for a minor’s account.
15. Changes to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in TapID features, technologies, analytics tools, payment providers, legal requirements, third-party service providers or our business practices. The updated version will be posted on thetapid.com or another appropriate TapID location with a revised “Last Updated” date.
Your continued use of TapID after an updated Cookies Policy is posted means you accept the updated Policy, where permitted by applicable law. Where required, we may request renewed consent for certain cookie categories.
16. Relationship With Privacy Policy
This Cookies Policy explains how we use cookies and similar technologies. Our Privacy Policy explains how we collect, use, disclose, retain and protect personal data more broadly. If there is any conflict between this Cookies Policy and the Privacy Policy regarding personal data, the Privacy Policy will apply to the extent of that conflict.
17. Contact Us
If you have questions about this Cookies Policy, our use of cookies or your privacy choices, you may contact us at:
| Company | SYNAPSEUS TECHNOLOGIES (PRIVATE) LIMITED |
| Company Registration No. | PV00276933 |
| Address | 191, Kesbewa Road, Werahera, Boralesgamuwa, 10290, Sri Lanka |
| hello@synapseus.com | |
| Website | thetapid.com |
End of Cookies Policy v1.0.